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Neocity Education

Understanding the problem first

What problem you are solving, for whom and within what limits: the definition you write, and that the client recognizes as their own, before proposing a solution

5 USD

In Chile the charge is made in pesos at the observed dollar rate on the day of purchase.

Available for purchase soon

Meanwhile, look through the sample pages. To hear when sales open, write to contacto@neocity.cl.

What it includes

Pages
21
Exercises
8: 2 basic, 3 intermediate and 3 challenge; 3 with a numerical answer
Sources cited
7
Class
40-minute script
Format
US Letter PDF and script as text
Zone of the tree
Crown
Stage
Expert

Este curso en español

When you finish you will be able to

Write down what problem you are solving, for whom and within what limits, before proposing a solution.

What you learn

  • Separate, in a request, the solution it brings from the problem behind it, with questions that propose no solutions.
  • Identify whom a problem is for (who pays, who uses, who suffers the consequences and who decides) and name a clash between their needs.
  • Classify a problem's limits into constraints, scope, a success criterion with a number, preferences and assumptions.
  • List what you don't know, with how to find it out and how you know it today, and choose what to look for first.
  • Write a six-line problem definition and correct it with the client until they recognize it as their own.

Who it is for

Young people aged 16 to 24 who are studying or starting work in engineering or a technical trade. It helps to have done “Designing to requirements” and “Communicating to any audience”. Examples from electrical work, without measuring or touching anything electrical.

Sample pages

Page 1 of 21
Page 1 of 21
Page 9 of 21
Page 9 of 21

Class video

PDF + script; the class video arrives once it is recorded.